REPRESENTATIVE CUSTOMERS
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Federal Government
Federal Government
Federal agencies are an important part of Axiom Corporation’s service mission. We have strong past performances and longstanding relationships in numerous agencies, which makes us knowledgeable in the ins and outs of government contracting, the roles of program managers and contracting officers, various types of contracts and reporting requirements, and how to successfully work with the government.
Some of Axiom Corporation’s federal agency Past Performances are described below:
- Perform medical coding, audit and training for VA medical clinics and health centers around the country
- Includes support for over 40 different VAMCs and several VISN-wide contacts
- Includes inpatient, outpatient, inpatient professional, and surgery encounters
- Axiom provided professional conference planning services within OPHPR / OSPHP to support coordination of meetings for the Board of Scientific Counselors (BSC)
- Included conference and event planning coordination support (pre and post meeting support as well as onsite logistics and technical support for the duration the meetings.)
- Developed and managed the event planning schedule, tasks, and budget
- Arranged web/video conferencing and bridge lines, coordinated audiovisual services, collected and reviewed presentations received from speakers
- Assisted with the preparation and editing of technical correspondence, procedures, and communications documents
- Assisted with the preparation of briefings, presentations
- Managed communication for travel arrangements of BSC Members
- Supported the agency with handling a surge in Freedom of Information (FOIA), Congressional Oversight Authority (COA), and Privacy Act (PA) of 1974 informational requests. Work included assisting with three work areas
- FOIA/CA/PA Intake and Tracking Process – Axiom collected, organized, assessed, and tracked voluminous and complex records, including some that may be classified or otherwise confidential or controlled, that were provided from the NCBDDD offices. Axiom then searched, retrieved or collected, and organized documents related to FOIA/COA/PA requests (historic documents, specialized medical information, etc.), including all associated correspondence. Using the FOIAXpress System, Axiom tracked and processed all FOIA exemption requested information, collected records, and final response contents
- Analysis and Redaction Process – Axiom performed the review, analysis, redaction, and processing of documents in a timely manner in the form of progress/status reports
- FOIA/COA/PA Response Summarization Process – Axiom prepared a written report that documents how the FOIA process was managed for each request/response
- Axiom supported CDC communications to stakeholder audiences regarding public health topics
- Communication planning, outreach to stakeholder organizations and trade media, public service announcement (PSA) placement, limited advertising/social medial placement, tracking and recommendations, etc
- Product development of marketing and communications products for relevant target audiences
- Implementation, product promotion, and ad placement
- Manage and staff department-wide Computer Learning Services (CLS) program
- Support approximately 4500 agency employees on Microsoft Office application learning needs
- Teach 10-15 Microsoft Office classes each month in Washington, DC and regional offices nationwide
- Offer one-on-one desk side training as needed
- Provide help desk support via phone and e-mail
- Supported users through upgrade to MS Office 2010/Windows 7·
- Develop and teach curriculum on section 508 compliance and accessibility of electronic documents
- Trained users on EmailXtender add-on feature
- Manage and support Trim Trio document storage and management system for grants
- Lead system enhancement efforts and improve usability
- Train user community on system
- Led certification and accreditation efforts for 3-year certification cycle
- Provide support for IT program and project systems initiatives
- Provide business support including program documentation, work breakdown structure, contract management and project management
- Provide functional support including functional analysis, business analysis and Quality Assurance
- Provide technical management including technical oversight, planning and implementation management
- Perform Independent Validation and Verification (IV&V) and Quality Assurance for the VA’s initiative to make the veterans’ medical benefits claims process electronic by scanning and indexing over 45 million images every month
- Review images and documents against quality checklist criteria, participate in feedback loops, record metrics and provide weekly analysis
- Perform regular facility audits and process improvement recommendations
- Serve as an independent third party to improve the quality of the document conversion process
- Developing and implementing agency-wide web-based training program on privacy topics for inclusion on VA training portal
- Includes development of Gap Analysis on current program, creating an initial Privacy Training Framework and establishing an Integrated Project Team (IPT)
- Training is for audiences including Privacy Officers, Information Technology, Human Resources and VA Managers
- Provided training to VA nurses and other health practitioners on the topic of “Clinical Documentation – Legally-Proven Strategies to Keep You Out of the Courtroom”
- Developed curriculum and provided training materials
- Facilitated hands-on, lively training workshops to train practitioners on charting of medical care in order to improve compliance and reduce risk·
- Training delivered by Medical Documentation Subject Matter Expert (SME)/Registered Nurse (RN), Training Specialist and attorney
- Conducted a Six Sigma Kaizen event to improve the procurement process with the National Center for Injury Prevention and Control (NCIPC) staff
- Included developing written work plan and other preparation for the events, facilitating Kaizen events, and writing a closing report
- Developed implementation plan to include data summary, Six Sigma analysis, value stream map of the key procurement processes, cause and effect analysis, failure mode effects analysis, and process change recommendations inclusive of suggested target goals based on objective data-driven evaluation measures
- Provide administrative program support to the Scientific Education and Professional Development Program (SEPDPO), OSELS, BMA (Business Management Office)
- Provide customer support to internal and external partners on a wide variety of administrative topics
- Provide internal program support to OSELS/SEPDPO/BMA
- Perform FISMA security assessments by completing a security control review of the current security posture of its QIOs’ IT infrastructure and providing recommendations to satisfy FISMA compliant requirements
- Document the existing security posture and the level of FISMA compliance of each QIO site
- Identify deficiencies in the security posture according to the National Institute of Standards and Technology (NIST) and a minimum set of standard security controls
- Categorize the weaknesses (low, moderate, high), provide recommendations for security improvement, and identify associated costs required to bring into compliance
- Conduct FISMA training for training-qualified QIOs
- Provide Technical Staff Outsourcing for organization that supports NASA, DOD and other federal agencies
- Includes IT, financial and engineering outsourcing